Effective date: November 8, 2024
This Terms of Service ("Terms") describes the terms and conditions under which you ("You") are allowed to use our mobile game, Pocket Hamster Mania, in accordance with the requirements of the App Store and Google Play.
Before you start using Pocket Hamster Mania, please review the rules that govern your use of our game. By downloading and using Pocket Hamster Mania, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our game.
We grant You a limited, non-exclusive, non-transferable, revocable license to use Pocket Hamster Mania for personal, non-commercial purposes in accordance with these Terms.
You may not:
You agree that We may collect and use technical data and related information, including but not limited to technical information about Your device, system, and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support, and other services to You related to the game.
We may use this information to improve our products or to provide services or technologies to You.
Check out our Privacy Policy to learn more about how we handle your data.
We may terminate or suspend Your access to Pocket Hamster Mania immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms.
Upon termination, Your right to use the game will cease immediately.
Our game may contain links to third-party web sites or services that are not owned or controlled by Us.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such web sites or services.
Following their privacy policies, these third-party services may use tracking technologies. Before establishing any tracking, Pocket Hamster Mania will ask for your explicit consent. You can withdraw your consent at any time from the device settings on which you use the game.
Advertisements provided by third-party services are subject to the respective services' privacy policies. We are not responsible for the content of these advertisements or the data collection practices they may employ.
While we strive to integrate only advertisements from reputable services, we do not guarantee the accuracy, relevance, or quality of the content of these advertisements, nor do we guarantee the availability or frequency of the advertisements themselves.
If you believe an advertisement is inappropriate or violates privacy policies, please contact the third-party service providing the advertisement to report the issue. A reporting link is usually provided in the advertisement itself.
After watching advertisements from specific locations, you may receive rewards in the game. These rewards are intended for use in the Pocket Hamster Mania game only. Please refer to the 11. Rewarded Advertisements section for more information.
We are not responsible for data loss or damage caused by third-party advertisements.
By using Pocket Hamster Mania, your interactions with the game may be tracked and analyzed by third-party services to help us improve the game. These services may collect information about your use of the game, such as the pages you view, the time you spend on each page, the links you click, and other information about your activity in the game.
You agree that we may use these services to collect and analyze this information. These services are subject to their own privacy policies and terms of use.
We use this information to improve the game and to provide services and technologies. We do not sell this information to third parties.
We are not responsible for data loss or damage caused by third-party analytics services.
The game is provided "as is" and "as available" without any warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the game will be error-free, that defects will be corrected, or that the game is free of viruses or other harmful components.
In no event shall We be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
An account is required to use Pocket Hamster Mania. Accounts are stored on our servers and are associated with a unique identifier (player tag).
The game automatically creates a "Guest" account for You when You first launch the game. You may want to link your account to continue playing on multiple devices* or to recover your progress in case of data loss.
*Please note that while playing on multiple devices is supported, playing on multiple devices simultaneously is not and should be avoided to prevent data loss. We are not responsible for any data loss resulting from playing on multiple devices simultaneously.
You can link your account using a password. Pocket Hamster Mania does not store your password in plain text, it is your responsibility to keep it safe and secure.
We are not responsible for any unauthorized access to your account due to your negligence or failure to keep your password secure.
If You lose access to your account, please contact Us to recover it. We may ask You to provide information to verify that You are the account owner (e.g., account name, player tag, in-game purchases, etc.).
Upon processing your request, We will never ask for your password. If You receive a request for your password, please do not provide it and report the incident to Us.
In the event that You cannot provide enough information to verify that You are the account owner, We will not be able to help You recover your account.
After recovering your account, a new password will be provided to You only once. Although You may keep this password, We strongly recommend that You change it immediately for security reasons and ensure that You keep this new password safe and secure.
Pocket Hamster Mania allows You to delete your account. Deleting your account will remove all your progress and data from the game server. This action is irreversible.
Before deleting your account, please consider the following:
Pocket Hamster Mania includes a feature that allows players to spend virtual currency in a lottery-style mechanism to obtain in-game items.
Multiple lotteries are available in the game, each with its own set of items that can be obtained. The items available in each lottery, along with their respective rarities, are displayed in the game.
Some lotteries may be available for a limited time, while others may be permanent. The availability period of each lottery is displayed in the game.
We reserve the right to modify, suspend, or discontinue any lottery and its associated items at any time without notice.
When You participate in a draw, the game will randomly select an item from a predefined list. Each draw guarantees one item, with the outcome determined by a probability distribution that is not uniform; some items are more likely to be drawn than others. The probability distribution for each lottery is displayed in the game, with items grouped by rarity, each group’s probability clearly indicated.
Each draw is independent, and the probability of obtaining any item is unaffected by previous draws. However, a "pity system" is in place, ensuring that You will obtain an item of the highest rarity after a set number of unsuccessful draws within the same lottery. Each lottery maintains a separate "pity counter" that resets upon drawing an item of the highest rarity.
We reserve the right to modify the probability distribution of items within any lottery at any time without notice. Changes to probability distributions will be reflected in the game, and it is Your responsibility to review these updates before participating in each draw.
Participating in a draw requires virtual currency, which can be earned by playing the game or purchased with real money. The cost of each draw is displayed in the game and may vary depending on the specific lottery or the number of draws previously made within that lottery.
We reserve the right to modify the cost of participation in any lottery draw at any time without notice.
By participating in a draw, You acknowledge and agree to the following terms:
Following the "Non-Transferability" term, You acknowledge and agree that if You delete an account that has obtained items through a draw, these items will be permanently lost and cannot be recovered or transferred.
Our game may offer in-app purchases that allow You to buy virtual items within the game. These purchases are made using real money and are performed using the payment method associated with Your account in accordance with the terms and conditions of the App Store or Google Play.
You are responsible for all charges incurred in connection with Your in-app purchases, including any applicable taxes.
We are not responsible for any unauthorized purchases made by third parties using Your account.
Any virtual items purchased in the game are licensed to You on a limited, personal, non-commercial, non-transferable, non-sublicensable, revocable basis and only for use in the game. You have no property interest in any virtual items.
We reserve the right to modify, suspend, or discontinue the game or any part of the game at any time without notice.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
More specifically, consumable in-app purchases credit Your account with virtual items (e.g., in-game currency) that are consumed upon use and are not transferable between accounts. Deleting your account will result in the loss of these items, as described in the 8.3 Account Deletion section above. This may not constitute a reason for a refund.
The content of in-app purchases may be modified at any time without notice. If you made an in-app purchase before the content was modified, you will not be entitled to any compensation or refund. More specifically, if you purchased an in-app purchase that grants You regular content (e.g., a Monthly Card), the content will be delivered to You as described in the game at the time of purchase, regardless of any subsequent modifications.
Refunds for in-app purchases are handled by the App Store or Google Play. If You would like a refund for an in-app purchase before using it or because You noted that its content was not delivered, please fill out a refund request with the App Store or Google Play.
You expressly agree and understand that if You purchase any virtual items in the game, You will lose any statutory right of withdrawal once these virtual items are made available to You.
You expressly agree and understand that if You delete an account that You own and for which consumable in-app purchases have been made, You will lose any statutory right of withdrawal on these purchases.
Special offers may be available in the game for a limited time. These offers may include discounts on in-app purchases, exclusive items, or other benefits. Please note that special offers are subject to availability and may be modified or discontinued at any time without notice.
Pocket Hamster Mania offers a loyalty program (VIP) that grants You exclusive benefits to reward the in-app purchases You make in the game.
Membership in the loyalty program is automatic and is granted based on the total amount of in-app purchases You made in the game. Loyalty program benefits are granted for a limited time and may be modified or discontinued at any time without notice.
Depending on Your loyalty level, You may receive daily rewards, including but not limited to virtual items, that are automatically granted to You when You log into the game up to one rewarded login per day.
Loyalty levels and the benefits resulting from them are granted by the game to the individual account under which they were earned and are not transferable between accounts. Please note that loyalty program benefits have no real-world monetary value and cannot be exchanged, refunded, or redeemed for cash or any other form of payment.
If You delete Your account, You will lose the loyalty level and any loyalty program benefits You have acquired.
Pocket Hamster Mania may offer in-game rewards in exchange for watching video advertisements provided by third-party services. These rewards are granted by the game to the individual account under which they were earned and are not transferable between accounts. Please note that rewards obtained through advertisements have no real-world monetary value and cannot be exchanged, refunded, or redeemed for cash or any other form of payment.
If You delete Your account, You will lose any rewards obtained through advertisements.
These Terms shall be governed and construed in accordance with the laws of France, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
We reserve the right to modify or replace these Terms at any time. If a revision is material, We will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Pocket Hamster Mania after any revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, You are no longer authorized to use the game.
If You have any questions about these Terms, please contact Us: